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Some things you should know

BPO stands for Business Process Outsourcing, a business practice that involves contracting parts of business process to a third party to lower down the operational cost.

Outsourcing tasks allows the business to focus on what they do best, thus saving costs. It also promotes an organizational culture of innovation and inclusion, where employees are freed from low-value tasks to focus on more challenging assignments. Finally, a primary benefit of outsourcing is a lower carbon footprint since less fuel is wasted commuting to and from work.

There are many benefits of outsourcing, including:

• Saving money – by outsourcing low-value tasks, businesses can save money that can be reinvested into more important areas of the company.

• Focusing on core competencies – when employees are freed from completing mundane tasks, they can focus on developing their skills and contributing to the company’s core competencies.

• Increasing efficiency – businesses that outsource often see increases in operational efficiency as a result of improved processes and better communication with service providers.

You should trust GSS with your business needs because we have a lot of long-term, satisfied clients and an impressive list of them. The team members at GSS work to provide solutions for your most pressing challenges, using a collaborative approach that provides measurable results. We promise to tailor our services to fit the specific needs and goals you hope to achieve as well as generate realistic expectations at every step along the way.

The industries that our company specializes in are energy & gas, telecom, logistics, e-commerce, and more.

GSS provides a wide array of digital marketing services, including social media, web development, branding & identity, search engine optimization (SEO), SEO backlinking services, email marketing campaigns and BPO services, including sales and customer support, data entry, QA & training and more.

At GSS, we pride ourselves on our collaborative approach to providing solutions for our clients. Our team members have a wealth of experience in a variety of industries and are passionate about helping businesses achieve measurable results. We offer a wide range of digital marketing services as well as BPO services, and we work hard to tailor our services to fit each client’s specific needs. In addition, we promise to generate realistic expectations at every step along the way and provide excellent customer service.

Global Synergy Solutions employees an extensive team of highly-trained digital marketing professionals and customer service representatives. Our digital marketing team is trained to do everything from social media management to web development, SEO, email marketing, and more! Our CSRs’ dedication to superior customer service ensures that your customers get the best experience with your company.

We have two facilities, one in the US and one in Malaysia.

By outsourcing, you can access a larger pool of talented agents, who are already trained in your company’s systems and procedures. You also don’t have to worry about the infrastructure and equipment needed to support a call center.